The Chartered Quality Institute
Quality: realising your competitive potential

The Chartered Quality Institute

The CQI is the professional body for experts in improving product, project and service quality. For more than 100 years, we've been championing organisational excellence by setting professional standards for quality management in the UK and globally.

With over 18,000 members in 100 countries, we are the partner of choice for quality management practitioners and, through our International Register of Certificated Auditors (IRCA) certification, for systems audit professionals.

We’re the only body that can award Chartered Quality Professional status. And our independence, global perspective and cross-sector outlook makes us trusted advisors to the UK and international Quality communities, industry and practitioners.

Our vision

Our vision is a world in which organisations of all types and sizes thrive by providing outstanding value for customers, stakeholders and society.

The CQI will play a key part in achieving this through:

  1. Collaboration – by working with business leaders, managers and specialists to adopt quality approaches that meet stakeholder needs and create competitive advantage
  2. Promotion – by championing quality management as an evidence-based, outcomes-driven profession, recognised for helping organisations to learn, develop and prosper
  3. Leadership – by growing the CQI into a leading global body for quality and auditing professionals, and supporting this community to continually improve, share expertise, and shape the future

What is World Quality Week?

World Quality Week (formally World Quality Day) is a global campaign that raises awareness about the quality management profession and its role in organisational success. #WorldQualityWeek serves as a platform to celebrate excellence in quality and promote the adoption of best practices across industries.

Each year, World Quality Week focuses on a new theme. In 2023, the theme was "Quality: realising your competitive potential."

Our 2023 video, "Quality: realising your competitive potential," highlights the transformative power of quality management and its ability to drive organisational success beyond operational resilience. It also celebrates the amazing work and impact our members (both quality management professionals and auditors) have on their organisations and society as a whole. By showcasing the benefits of quality as the cornerstone of sustainable growth and prosperity, the video serves as a valuable resource for businesses and individuals seeking to enhance their competitiveness and achieve their goals by building quality culture and capability.

Championing excellence in product, service, and organisational performance

UN Sustainable Development Goals

We align with the following UN Sustainable Development Goals: