Grief Encounter

How we help

Grief Encounter is a leading UK bereavement charity, offering free, professional support to bereaved children, young people and their families following the death of someone close.

Our expert clinical team offer face-to-face and online therapeutic services, including grieftalk, our free, national helpline, open weekdays, 9am – 9pm. We tailor long-term care plans to the individual that will include 1:1 counselling, online workshops, family days, creative therapies and more. Grief Encounter also provides free advice and training to educational institutions and corporate organisations, following the death of a student or an employee.

The impact we make

In the last financial year, we have seen a huge increase in calls to our free national helpline, grieftalk. Referrals for children to receive support from our specialist therapeutic services have increased by over half, with at least 50% of those needing face-to-face, clinical intervention, and a staggering 173% increase in the number of families supported through initial calls from our expert team of advisors. 

  1. Over 3,500 children and young people supported via Grief Encounter’s professional services
  2. 71% increase in calls to our free, national helpline, grieftalk
  3. Over 4,000 emails asking for support from our trained grieftalk volunteers
  4. 429 professionals trained in best practice bereavement support for their clients/organisations/schools
  5. 55% increase in children and young people referred for further Grief Encounter support
  6. 5,902 specialist resources sent out
  7. 37% increase in views to online grief guides
  8. 46% increase in traffic to our website
  9. 41% rise in face-to-face activities
  10. 10% rise in followers on our social media channels, reaching more engaged communities

Awards like these are hugely vital in raising awareness of the support we provide to help deliver our mission of helping bereaved children, young people and their families when they need it most.

If you would like to find out more about the special heritage of Grief Encounter and how we are dedicated to ensuring bereaved children receive the right support at the right time, please visit

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UN Sustainable Development Goals

We align with the following UN Sustainable Development Goals: